About the job
We are seeking a highly motivated and experienced Channel Distribution & E-commerce Manager to oversee and optimize our airline's distribution channels and e-commerce platforms. The ideal candidate will have a strong background in digital marketing, e-commerce management, and a deep understanding of the airline industry. This role is critical to enhancing our sales performance, expanding our market reach, and delivering a superior online customer experience.
Key Responsibilities:
- Develop and implement strategies to optimize the performance of all distribution channels, including direct and indirect sales channels.
- Manage relationships with global distribution systems (GDS), online travel agencies (OTAs), and other third-party distribution partners.
- Monitor and analyze channel performance, adjusting strategies to maximize revenue and market share.
- Oversee e-commerce platform animawings.com, ensuring a user-friendly, efficient, and secure online booking experience.
- Ensure a seamless and positive customer journey across all digital touchpoints.
- Collaborate with IT and digital teams to enhance website functionality and implement new features.
- Address customer inquiries and issues related to online bookings and distribution channels promptly and effectively.
- Analyze sales data, market trends, and customer feedback to inform strategic decisions and identify opportunities for improvement.
- Prepare regular performance reports for senior management, highlighting key metrics and insights.
- Work closely with marketing, sales, and customer service teams to align strategies and achieve common goals.
Qualifications:
- Bachelor’s degree in Business Administration, Marketing, E-commerce, or a related field; Master’s degree preferred.
- Minimum 5 years experience in distribution channels management, preferably within the airline or travel industry.
- Strong understanding of GDS, OTAs, and other airline distribution systems.
- Proven track record of driving e-commerce growth and optimizing distribution strategies.
- Excellent analytical skills with the ability to interpret data and make data-driven decisions.
- Proficiency in relevant digital tools and platforms (e.g., CMS, CRM, analytics tools).
What we offer:
- Competitive salary, depending on experience and qualifications.
- Opportunities for professional development and career advancement.
- Travel benefits and discounts on AnimaWings flights.
- Collaborative and supportive team culture.
Application steps:
If you are ready to join a team that values dedication and customer satisfaction, we are looking forward to receiving your resume at hr@animawings.com with the subject Distribution & E-commerce Manager.
About the job
We are seeking a creative and passionate Content & Social Media Specialist to enhance our brand presence across digital platforms. The ideal candidate will be adept at crafting compelling content, managing social media channels, and engaging our audience with innovative campaigns. This role is crucial in driving brand awareness, fostering customer engagement, and supporting our overall marketing strategy.
Key Responsibilities:
• Develop, write, and edit engaging content for various platforms including website, blogs, social media, email campaigns, and other marketing materials.
• Collaborate with design and marketing teams to produce multimedia content, including videos, infographics, and images.
• Ensure all content aligns with brand guidelines and tone of voice.
• Manage and oversee AnimaWings’ social media accounts (Facebook, Instagram, TikTok, LinkedIn, etc.).
• Plan and execute social media campaigns to promote brand awareness, drive engagement, and support marketing goals.
• Monitor social media trends, track performance metrics, and adjust strategies to improve outcomes.
• Foster and grow an active online community by responding to comments, messages, and customer inquiries in a timely and professional manner.
• Engage with followers, influencers, and industry stakeholders to build relationships and increase brand loyalty.
• Collaborate with the marketing team to develop and implement content and social media strategies.
• Coordinate with cross-functional teams to ensure cohesive campaign execution and alignment with broader marketing initiatives.
Qualifications:
• Bachelor’s degree in Marketing, Communications, Journalism, or a related field.
• Minimum of 2 years of experience in content creation and social media management, preferably within the travel or airline industry.
• Excellent writing, editing, and storytelling skills.
• Strong understanding of social media platforms, trends, and best practices.
• Proficiency in digital marketing tools and analytics platforms will be considered a plus.
• Creative mindset with the ability to generate fresh ideas and think outside the box.
• Strong organizational skills and the ability to manage multiple projects simultaneously.
What we offer:
- Competitive salary, depending on experience and qualifications.
- Opportunities for professional development and career advancement.
- Travel benefits and discounts on AnimaWings flights.
- Collaborative and supportive team culture.
Application steps:
If you are ready to join a team that values dedication and customer satisfaction, we are looking forward to receiving your resume at hr@animawings.com with the subject Content & Social Media Specialist.
